Last updated: October 2025
1. AGREEMENT TO TERMS
By accessing and using WrapsDesigner.com (“the Service”), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use the Service.
2. DESCRIPTION OF SERVICE
WrapsDesigner provides an online subscription service for converting vehicle photographs into vector line-art graphics (SVG files) for use in vehicle wrap design.
3. SUBSCRIPTION TERMS
3.1 Subscription Plans
- We offer monthly and annual subscription plans with specific upload limits
- Each plan includes a defined number of vehicle outline credits per billing period
- Subscription fees are charged in advance on a recurring basis
- All plans automatically renew unless cancelled
3.2 Pre-Contract Information
Before subscribing, you will receive clear information about:
- Your subscription plan, price, and billing frequency
- The number of vehicle outline credits included per period
- Auto-renewal terms and how to cancel
- Your cooling-off and cancellation rights
3.3 Renewal Reminders
- We will send you a reminder notice 3-5 working days before each renewal payment
- The notice will include your renewal date, amount, and instructions to cancel if desired
- Reminders are sent for the first renewal and every 6 months thereafter
3.4 Cancellation Policy
- You may cancel your subscription at any time via your account dashboard or by contacting us
- Upon cancellation, you will receive confirmation as soon as possible
- Your subscription will not renew after the current billing period ends
- You retain access to the Service until the end of your current billing period
3.5 Payment Terms
- All fees are in GBP (£)
- Payments are processed securely through Stripe
- Failed payments may result in suspension of service
- We reserve the right to change subscription prices with 30 days notice to existing subscribers
- Price changes apply only to new billing cycles after the notice period
4. COOLING-OFF RIGHTS AND DIGITAL CONTENT
4.1 Initial Cooling-Off Period (14 Days)
When you first subscribe, you have a 14-day cooling-off period starting from the date of subscription. By subscribing, you expressly agree that:
- Your subscription begins immediately upon payment
- You will have immediate access to upload images and use the Service
- Once you begin using the Service, you forfeit your right to a full refund under the Consumer Contracts Regulations 2013
- If you use credits during the cooling-off period and then cancel, you will receive a proportionate refund based on credits consumed (see Section 9)
4.2 Renewal Cooling-Off Periods (14 Days) – Effective Spring 2026
In compliance with the Digital Markets, Competition and Consumers Act 2024:
- You have a 14-day cooling-off period starting from each renewal date
- During this period, you may cancel and receive a refund based on proportionate usage
- Refunds are calculated based on credits consumed, not just time elapsed
- You will receive a renewal cooling-off notice at the start of each applicable renewal period
4.3 Express Consent for Immediate Performance
This is your express consent for immediate performance of digital content under UK consumer protection law. You acknowledge that by using the Service during any cooling-off period, your refund will be calculated proportionately based on actual usage.
5. USAGE-BASED REFUND CALCULATION
5.1 How Refunds Are Calculated
If you cancel during any cooling-off period, your refund is calculated based on the greater of:
- Time-based: (Days used ÷ Total days in period) × Subscription price
- Usage-based: (Credits consumed ÷ Total credits allocated) × Subscription price
5.2 Examples
Example 1 – Minimal Usage:
- Monthly subscription: £30 for 100 credits
- Used 10 credits in 3 days, then cancelled
- Time calculation: (3 days ÷ 30 days) × £30 = £3.00 consumed
- Usage calculation: (10 credits ÷ 100 credits) × £30 = £3.00 consumed
- Refund: £27.00
Example 2 – Heavy Early Usage:
- Monthly subscription: £30 for 100 credits
- Used 80 credits in 5 days, then cancelled
- Time calculation: (5 days ÷ 30 days) × £30 = £5.00 consumed
- Usage calculation: (80 credits ÷ 100 credits) × £30 = £24.00 consumed
- Refund: £6.00 (based on usage, which is greater)
Example 3 – Full Quota Consumed:
- Monthly subscription: £30 for 100 credits
- Used all 100 credits in 2 days, then cancelled
- Time calculation: (2 days ÷ 30 days) × £30 = £2.00 consumed
- Usage calculation: (100 credits ÷ 100 credits) × £30 = £30.00 consumed
- Refund: £0.00 (full value delivered)
5.3 Usage Tracking
We maintain detailed records of all credit usage including:
- Exact timestamp of each credit transaction
- Number of credits consumed per operation
- Associated upload IDs and processing details
- Daily and cumulative usage totals
5.4 Refund Processing
- Refund calculations are provided transparently with your cancellation confirmation
- Refunds are processed as soon as possible to your original payment method
- You will receive a detailed breakdown showing credits used and refund calculation
6. ACCEPTABLE USE
6.1 You agree to:
- Only upload images you own or have rights to use
- Use the Service for lawful purposes only
- Not attempt to reverse engineer or copy our technology
- Not share your account credentials
- Not abuse the refund system by repeatedly subscribing, consuming credits, and cancelling
6.2 We reserve the right to suspend or terminate accounts that violate these terms, including patterns of abusive refund behavior.
7. INTELLECTUAL PROPERTY
7.1 Your Content
- You retain all rights to images you upload
- You grant us a license to process your images to provide the Service
- We do not claim ownership of your uploaded content
7.2 Generated SVG Files
- SVG files generated by our Service belong to you
- You may use them commercially without restriction
- You may not resell or redistribute our processing service
7.3 Our Technology
- The WrapsDesigner platform, algorithms, and technology remain our property
- You may not copy, modify, or create derivative works of our Service
8. PRIVACY AND DATA PROTECTION
We process your personal data in accordance with UK GDPR and our Privacy Policy. By using the Service, you consent to such processing.
9. SERVICE AVAILABILITY
9.1 We aim to provide reliable service but do not guarantee:
- Uninterrupted access
- Error-free operation
- Specific processing times
9.2 We reserve the right to:
- Perform maintenance and updates
- Temporarily suspend service for improvements
- Modify or discontinue features with reasonable notice
9.3 Extended Downtime
If the Service is unavailable due to technical faults on our end for more than 48 consecutive hours, we will extend your subscription by the equivalent downtime or provide a refund for the affected period at our discretion.
10. LIMITATION OF LIABILITY
10.1 To the maximum extent permitted by law:
- We are not liable for any indirect, consequential, or special damages
- Our total liability is limited to the fees paid in the 12 months prior to the claim
- We do not guarantee the accuracy of generated SVG files for any specific use
10.2 Nothing in these terms excludes liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot be excluded under UK law
11. GOVERNING LAW
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. COMPLIANCE WITH UK CONSUMER LAW
These Terms comply with:
- Consumer Contracts Regulations 2013
- Consumer Rights Act 2015
- Digital Markets, Competition and Consumers Act 2024 (effective Spring 2026)
- UK GDPR and Data Protection Act 2018
13. CHANGES TO TERMS
We may update these Terms from time to time. Material changes will be notified to active subscribers via email at least 30 days in advance. Continued use of the Service after changes constitutes acceptance of the new Terms.
14. CONTACT
For questions about these Terms, contact us here