Privacy Policy

Last updated: October 2025

1. INTRODUCTION

WrapsDesigner.com (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller: WrapsDesigner.com
Contact: contact us here

2. INFORMATION WE COLLECT

2.1 Account Information

  • Name and email address
  • Password (encrypted)
  • Billing address
  • Payment information (processed securely by Stripe – we do not store card details)

2.2 Subscription Data

  • Subscription plan and status
  • Payment history and invoices
  • Usage statistics (number of uploads, processing times)

2.3 Uploaded Content

  • Vehicle images you upload for processing
  • Generated SVG files
  • Processing metadata (timestamps, file sizes)

2.4 Technical Data

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Login timestamps and session data

3. HOW WE USE YOUR DATA

We process your personal data for the following purposes:

3.1 Service Delivery

  • Creating and managing your account
  • Processing your vehicle images into SVG files
  • Delivering the subscription service you paid for
  • Managing billing and payments

3.2 Service Improvement

  • Analyzing usage patterns to improve our algorithms
  • Monitoring system performance and reliability
  • Troubleshooting technical issues

3.3 Communication

  • Sending service-related emails (password resets, subscription confirmations)
  • Notifying you of important service changes
  • Responding to your support requests

3.4 Legal Compliance

  • Complying with UK tax and accounting requirements
  • Responding to legal requests from authorities
  • Preventing fraud and abuse

4. DATA RETENTION

We retain your data for the following periods:

  • Account data: Until you delete your account, then 30 days for recovery
  • Uploaded images: 90 days after upload (unless deleted sooner)
  • Generated SVG files: Available while your subscription is active, then 30 days after cancellation
  • Payment records: 7 years (UK tax law requirement)
  • Usage logs: 12 months for analytics, 30 days for troubleshooting

5. DATA SHARING AND THIRD PARTIES

We share your data only with essential service providers:

5.1 Payment Processing

5.2 Hosting Infrastructure

  • Our servers are hosted in Europe with security measures in place
  • All data is stored on our secure European servers and never leaves our infrastructure

5.3 Email Services

  • Transactional emails sent via our secure email server

We do NOT:

  • Sell your data to third parties
  • Use your images for training AI models without explicit consent
  • Share your data for marketing purposes
  • Transfer data to third parties outside our secure infrastructure

6. YOUR RIGHTS UNDER UK GDPR

You have the following rights regarding your personal data:

6.1 Right to Access

Request a copy of all personal data we hold about you.

6.2 Right to Rectification

Correct inaccurate or incomplete data in your account settings.

6.3 Right to Erasure (“Right to be Forgotten”)

Request deletion of your account and associated data. Note: We must retain payment records for 7 years for tax purposes.

6.4 Right to Restrict Processing

Limit how we use your data while we investigate a complaint.

6.5 Right to Data Portability

Receive your data in a machine-readable format (JSON/CSV) to transfer to another service.

6.6 Right to Object

Object to processing based on legitimate interests (e.g., analytics).

6.7 Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

To exercise these rights, email: contact us here
We will respond within 30 days.

7. DATA SECURITY

We implement industry-standard security measures:

  • SSL/TLS encryption for all data in transit
  • Encrypted storage for sensitive data
  • Regular security audits and updates
  • Access controls and authentication
  • Secure backup systems
  • File permissions and server hardening

While we take all reasonable precautions, no internet transmission is 100% secure. You use the service at your own risk.

8. COOKIES AND TRACKING

We use cookies for:

  • Essential cookies: Required for login and basic functionality (cannot be disabled)
  • Analytics cookies: Understand usage patterns (can be disabled in Cookie Settings)
  • Performance cookies: Monitor and improve service speed

See our Cookie Policy for detailed information.

9. CHILDREN’S PRIVACY

Our service is not intended for anyone under 18. We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us immediately at contact us here.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the service after changes constitutes acceptance.

11. YOUR RIGHT TO COMPLAIN

If you believe we have mishandled your data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/make-a-complaint/
Phone: 0303 123 1113

12. CONTACT US

For any questions about this Privacy Policy or how we handle your data:

Email: contact us here
Service: WrapsDesigner.com
Data Protection Compliance: UK GDPR & Data Protection Act 2018