Frequently Asked Questions

Everything you need to know about creating vehicle wrap templates with WrapsDesigner

Find answers to common questions about our AI-powered vehicle template generator. Can’t find what you’re looking for? Contact our support team at contact our support team.

  1. Getting Started
  2. Photo Requirements
  3. Pricing & Payments
  4. AI Processing & Quality
  5. File Formats & Compatibility
  6. Usage & Licensing
  7. Technical Support
  8. Account & Billing

Getting Started

Getting Started with WrapsDesigner

Q: Do I need design experience to use WrapsDesigner?

A: No. Anyone can upload a photo and download a template. However, using the template for wrap design (adding graphics, colours, text) does require design software skills (Adobe Illustrator, CorelDRAW, etc.).

Q: Do I need to create an account?

A: Yes, you need a free account to generate templates. No credit card required for signup – only pay when you download a template.

Q: How long does it take to create a template?

A: The entire process takes about 2 minutes:

  • Upload photo: 30 seconds
  • AI processing: 60 seconds
  • Purchase & download: 30 seconds

Q: Can I try it before paying?

A: Yes. Create a free account, upload a photo, and preview the AI-generated template. You only pay subscription if you’re satisfied and want to download the SVG file.

Q: Is there a free trial?

A: Account creation is free. You can upload photos and preview templates before purchasing. We also offer free sample templates for download to test compatibility with your software.

Q: What do I need to get started?

A: Just three things:

  1. A photo of a vehicle (from phone, email, or internet)
  2. A free WrapsDesigner account
  3. with flexible monthly plans (or monthly subscription)

Photo Requirements

Photo & Image Requirements

Q: What photo quality do I need?

A: Minimum 800×600 pixels, but higher is better. We recommend 1920×1080 (Full HD) or higher for best results.

Q: What file formats are accepted?

A: JPG, JPEG, PNG, and WEBP image formats. Maximum file size: 50MB.

Q: What angle should the vehicle photo be?

A: Side profile views (90° perpendicular to vehicle) work best. 3/4 angle views are supported but may require minor adjustments in your design software.

Q: Can I use photos from the internet?

A: Technically yes, but ensure you have rights to use the image. Manufacturer stock photos work well for common vehicles. For client projects, use photos of their actual vehicle.

Q: What if the photo has a busy background?

A: Our AI automatically separates the vehicle from the background. Simple backgrounds work best, but complex backgrounds are supported.

Q: Do I need multiple photos?

A: No, one photo generates one template view. For multiple angles (side, front, rear), upload separate photos.

Q: Can I use low-quality phone photos?

A: Modern smartphone photos usually work well (they’re typically 4K resolution). Avoid blurry, dark, or heavily cropped images.

Q: What lighting is best for photos?

A: Natural daylight or well-lit conditions. Avoid harsh shadows that obscure body lines. Overcast days provide excellent even lighting.

Q: Can I photograph the vehicle myself?

A: Absolutely. Take a clear side-view photo in good lighting. That’s often the best source for accurate templates.

Q: What if I don’t have a photo of the specific vehicle?

A: For common vehicles, manufacturer websites provide professional stock photos. For rare vehicles, try enthusiast forums, auction listings, or online databases.

Pricing & Payments

Pricing, Payments & Billing

Q: How much does a template cost?

A: We offer flexible monthly subscription plans: Starter (20 templates) £25/month, Professional (50 templates) £50/month, Business (150 templates) £120/month.

Q: Are there any hidden fees?

A: No. The price shown (subscription or monthly plan) is what you pay. No setup fees, processing fees, or surprise charges.

Q: Do prices include VAT?

A: No. UK customers pay 20% VAT on top of listed prices. Non-UK customers may not be charged VAT depending on location.

Q: What payment methods do you accept?

A: Credit/debit cards (Visa, Mastercard, Amex), Google Pay, and Apple Pay via Stripe secure checkout.

Q: Is payment secure?

A: Yes. All payments processed via Stripe (PCI DSS Level 1 certified). We never store your card details.

Q: Can I get a refund?

A: Yes. If your first template doesn’t meet professional standards, we offer a full refund within 48 hours, no questions asked.

Q: Can I purchase templates for clients and bill them?

A: Yes. Download templates and invoice your clients as part of your design services. You own the commercial licence.

Q: Do monthly subscriptions auto-renew?

A: Yes. Cancel anytime from your dashboard before the next billing date to avoid renewal.

Q: What happens to unused templates in monthly plans?

A: Unused template credits don’t roll over to the next month. However, any templates you’ve downloaded remain accessible forever in your account.

Q: Can I upgrade or downgrade my plan?

A: Yes. Upgrade anytime (pay prorated difference). Downgrades take effect at your next billing cycle.

AI Processing & Quality

AI Processing & Template Quality

Q: How accurate are AI-generated templates?

A: Our average accuracy rate is 96%. Approximately 73% of templates require zero adjustments, 23% need minor tweaks (5-10 minutes), and 4% need moderate editing (15-30 minutes).

Q: How long does AI processing take?

A: Average 60 seconds. Simple vehicles may process in 45 seconds; complex vehicles up to 90 seconds.

Q: What if the AI can’t process my photo?

A: Very rare (<1% failure rate), but if processing fails, you're not charged. Try a different photo angle or contact support for assistance.

Q: Can I regenerate if I’m not happy with the result?

A: You preview the template before purchasing. If unsatisfied, don’t buy it – upload a different photo and try again (free to preview).

Q: Will templates work with modified vehicles?

A: Yes. The AI extracts the outline as it appears in your photo, including modifications like body kits, lifts, or custom work.

Q: How does AI compare to manual tracing?

A: AI is 97% faster (60 seconds vs 5 hours) and 96% cheaper (subscription vs £60-£150). Quality is suitable for professional production work.

Q: Can AI handle classic or rare vehicles?

A: Yes. Unlike template libraries limited to their collection, our AI generates templates from any vehicle photo – including classics, vintage cars, and rare models.

Q: What if the template needs adjustments?

A: SVG files are fully editable. Make adjustments in Illustrator, CorelDRAW, or Inkscape as needed. Most users report minimal editing required.

Q: Does AI work with motorcycles?

A: Yes. Cars, trucks, vans, SUVs, buses, and motorcycles all supported.

Q: Can AI process multiple vehicles at once?

A: Professional and Business plan subscribers can upload up to 10 photos at once for batch processing. Pay-per-use accounts upload one at a time.

File Formats & Software Compatibility

File Formats & Software Compatibility

Q: What file format do templates come in?

A: SVG (Scalable Vector Graphics) – the industry-standard vector format used by all professional design software.

Q: Will templates work with my design software?

A: Yes, if your software supports SVG import. Compatible with:

  • Adobe Illustrator CC/2024
  • CorelDRAW Graphics Suite
  • Inkscape (free)
  • Affinity Designer
  • All vinyl cutting software (FlexiSign, SignMaster, VinylMaster, etc.)

Q: Can I convert SVG to other formats?

A: Yes. Open SVG in Illustrator/CorelDRAW and export to PDF, EPS, AI, DXF, or any format your workflow requires.

Q: Are templates raster or vector?

A: Vector (SVG). This means infinitely scalable without quality loss – perfect for any vehicle size.

Q: Can I edit the templates?

A: Yes. SVG files contain editable vector paths. Modify, adjust, or customise as needed in your design software.

Q: What’s the typical file size?

A: 50-200KB each. Fast downloads, easy to email, small storage footprint.

Q: Will templates work with vinyl cutting software?

A: Yes. Import SVG into FlexiSign, VinylMaster, SignMaster, or other vinyl cutting software. Use as base for your wrap design.

Q: Can I open templates on Mac and Windows?

A: Yes. SVG is a universal format compatible with Mac, Windows, and Linux design software.

Q: Do I need special software to use templates?

A: You need vector editing software. Adobe Illustrator and CorelDRAW are industry standards, but Inkscape is a free alternative that works well.

Usage Rights & Licensing

Usage Rights & Commercial Licensing

Q: Can I use templates for commercial projects?

A: Yes. All downloaded templates include commercial use licence. Use them in paid client work without restrictions.

Q: Do I need to credit WrapsDesigner?

A: No attribution required. Templates you download are yours to use however you wish.

Q: Can I modify the templates?

A: Yes. Edit, adjust, modify, and customise templates freely in your design software.

Q: Can I resell the templates?

A: You can use templates in commercial wrap design services you sell to clients. You cannot resell the raw template files themselves as template products.

Q: How many times can I use each template?

A: Unlimited. Use the same template for multiple projects, multiple clients, forever.

Q: Can multiple people in my company use templates?

A: Yes. Templates downloaded to your account can be used by your team members. For multi-user account management, consider our Enterprise plan.

Q: Can I share templates with other companies?

A: Templates are licensed to the purchasing account. Sharing with other companies violates terms of use.

Q: What happens if I cancel my subscription?

A: All templates you downloaded during your subscription remain accessible in your account forever. You just can’t generate new templates until you subscribe again or use pay-per-use.

Q: Do templates expire?

A: No. Once purchased and downloaded, templates are yours permanently with lifetime access in your account dashboard.

Technical Support

Technical Support & Help

Q: What if I have technical problems?

A: Email contact our support team for assistance. Response time: 24 hours (business days).

Q: Do you offer phone support?

A: Currently email support only. Enterprise plan customers receive priority support with faster response times.

Q: Can you help me design my wrap?

A: We provide templates only. For wrap design services, you’ll need design software skills or hire a professional wrap designer.

Q: Do you offer training?

A: We provide video tutorials showing how to use WrapsDesigner and import templates into design software. For design software training, see Adobe/Corel training resources.

Q: What if my SVG won’t open in Illustrator?

A: Ensure you’re using Illustrator CC 2018 or newer. Try opening in Inkscape (free) to verify file integrity. Contact support if problems persist.

Q: Can you create a custom template manually for me?

A: Our service is AI-automated only. For custom manual work, you’d need to hire a freelance designer.

Q: Do you offer installation services?

A: No. We provide digital templates only. For wrap printing and installation, contact local wrap shops.

Q: Can I request new features?

A: Yes! Email feature requests to send us feedback. We actively improve based on customer feedback.

Account & Billing Management

Account & Billing Management

Q: How do I cancel my subscription?

A: Log into your account dashboard and click “Cancel Subscription.” You’ll retain access until the end of your current billing period.

Q: Can I change my email address?

A: Yes. Update in account settings. You’ll receive a confirmation email to verify the new address.

Q: How do I access my invoice/receipt?

A: All invoices are downloadable from your account dashboard under “Billing History.” VAT invoices included.

Q: What if I forget my password?

A: Click “Forgot Password” on the login page. Reset link sent to your registered email address.

Q: Can I delete my account?

A: Yes. Contact support to request account deletion. Note: Downloaded templates will no longer be accessible.

Q: Where are previously downloaded templates stored?

A: Access all your templates anytime in your account dashboard under “My Templates.” Download again if needed.

Q: How long are my templates stored?

A: Pay-per-use templates: Lifetime access. Subscription plans: Starter/Professional (2 years), Business (5 years), Enterprise (custom).

Q: Can I transfer templates to another account?

A: No. Templates are licensed to the purchasing account and non-transferable.

Q: What happens if I’m late paying my subscription?

A: Your payment method will be charged automatically. If payment fails, you’ll receive notice and 7 days to update payment before account suspension.

Data Privacy & Security

Privacy & Data Security

Q: Is my data secure?

A: Yes. All data transmitted via HTTPS encryption. Photos processed on secure EU servers. Payment via PCI-compliant Stripe.

Q: What happens to my uploaded photos?

A: Photos are deleted after 90 days. Generated SVG templates remain in your account based on your plan’s retention period.

Q: Do you sell my data?

A: Never. We don’t share, sell, or licence your data to third parties.

Q: Is the service GDPR compliant?

A: Yes. We comply with UK GDPR regulations. See our Privacy Policy for details.

Q: Do you use my photos to train AI?

A: Not without consent. We don’t use customer uploads for AI training unless you opt-in.

Q: Can I request my data be deleted?

A: Yes. Email support to request data deletion per GDPR rights.

Comparison Questions

Comparison to Alternatives

Q: How is this different from template libraries?

A: Template libraries offer pre-made templates (limited selection). WrapsDesigner generates custom templates from any photo (unlimited vehicles).

Q: How does this compare to Pro Vehicle Outlines?

A: Pro Vehicle Outlines: £456/year for 80,000 pre-made templates. WrapsDesigner: flexible subscription plans. Best for users needing <200 templates/year.

Q: Is this the same as WrapStudio AI?

A: No. WrapStudio AI generates wrap designs (graphics/patterns). WrapsDesigner creates vehicle outlines (the base template for your design).

Q: Why not just trace manually in Illustrator?

A: Manual tracing takes 4-6 hours and costs £48-£72 in labour. WrapsDesigner takes 60 seconds with our subscription plans (97% time savings).

Q: Why not outsource to a freelancer?

A: Freelancers charge £150 each and take 2-5 days. WrapsDesigner subscription plans start at £25/month and generation takes 60 seconds (99% cost savings, 99% time savings).

Q: Can template libraries do modified vehicles?

A: No. Libraries only offer stock vehicle versions. WrapsDesigner generates templates matching actual modifications (lifts, body kits, etc.).

Industry-Specific Questions

Industry-Specific FAQ

Q: I’m a sign shop owner – is this worth it for me?

A: If you do 5+ wraps per month with occasional gap vehicles (not in template libraries), yes. Save money vs annual subscriptions, never be limited by library coverage.

Q: I’m a professional wrap designer – will this replace my skills?

A: No. This creates the vehicle outline/template. You still design the actual wrap graphics – that’s your expertise and value.

Q: What if I only do 2-3 wraps per year?

A: Perfect use case for pay-per-use pricing. £3.60-£5.40/year vs £350-£456 annual subscription = 99% savings.

Q: Can this help with fleet graphics?

A: Yes. Generate templates for every vehicle variant in a fleet, ensuring consistent graphics across mixed vehicle types.

Q: What about classic car wrap specialists?

A: Ideal solution. Template libraries rarely cover pre-1990 vehicles. Generate templates for any classic car from photos.

Q: I run a vehicle wrapping franchise – what about multi-location?

A: Consider our Enterprise plan for unlimited templates, multi-user management, and consistent quality across all locations.

Still Have Questions?

Contact Support

Can’t find your answer?

Email Support:
contact our support team

(Response within 24 hours on business days)

Technical Issues:
contact technical support

Sales & Enterprise Inquiries:
contact our sales team

Billing Questions:
contact billing

General Inquiries:
contact us

Business Hours:

Monday-Friday, 9:00-17:00 GMT

Video Tutorials

Watch Video Answers:

  • Getting Started Tutorial (3 min)
  • Photo Best Practices (2 min)
  • Using Templates in Illustrator (5 min)
  • Using Templates in CorelDRAW (5 min)
  • Troubleshooting Common Issues (4 min)

[Link to Video Tutorial Library]

Related Resources

Learn More:

Quick Reference

Most Common Questions:

  1. Cost: with flexible monthly plans (pay-per-use) or monthly plans
  2. Time: 60 seconds average processing
  3. Format: SVG (vector graphics)
  4. Accuracy: 96% average, 73% require zero edits
  5. Compatibility: All design software (Illustrator, CorelDRAW, Inkscape)
  6. Licence: Commercial use included
  7. Refund: 48-hour satisfaction guarantee on first template
  8. Support: Email contact our support team